Privacy & Security Policies

Your Privacy Rights

We are committed to protecting the privacy and security of our customers and users of our website (SITE). This policy gives you details of our privacy and security practices, including (a) what information we collect when you use the SITE; (b) how the information will be used or disclosed; and (c) your rights with respect to our collection and use. We may modify these policies from time to time and will provide notice of any changes by updating this page on this SITE.

What Information Do We Collect and Why?

Transaction Information: We may ask you to provide personal information on a voluntary basis in certain areas of the SITE, and you will be required to provide personal information when you make purchases. The kinds of information that we request may include your name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services. All such information will be used in accordance with the terms of this policy.

IP Addresses and "Cookie" Information: As with many sites, this SITE logs your IP address and uses standard technology called "cookies"; small data files that are downloaded onto your computer when you visit the SITE. Cookies automatically identify your browser to the our web server whenever you interact with the SITE. We use cookies and the information they provide to improve our services and the quality of your experience with the SITE. If you prefer not to allow us to collect "cookie" information, you can disable the cookies by turning them off in your browser. It should be noted that some areas of the SITE may not function properly with cookies turned off including your shopping session. We do not link IP addresses to any personally identifiable information. This means that your session will be tracked, for the purpose of maintaining your shopping cart throughout the session, but you will not be personally identified. However, certain kinds of cookies allow us to store certain information so you can save time filling out forms when you return to the SITE. We only send this type of cookie to your browser when you have provided your consent for us to save your account information.

How Else Do You Use Collected Information?

We may also use information about visitors to the SITE to monitor consumer interest in our range of products and services, to troubleshoot problems that may arise on our SITE, to protect against fraud or other criminal activity on our SITE, to customize your user experience on the SITE, to notify you of product or service offerings that we may think may be of interest to you, to inform you about special promotions, and to assist us in tailoring our product lines, our services and the content of the SITE to our online visitors' needs by collecting information about their preferences through tracking patterns of page-viewing on the SITE. To assist in this, we might create a profile relating to you in order to show you the content that we think you might be interested in and to display the content according to your preferences. We may also share data we collect about you and other visitors to the SITE in an anonymous or aggregated form with our business partners and others.

If you communicate with us, we may retain this correspondence to improve our products, services, and the SITE, and for other disclosed purposes. We may use information you provide to us in order to send you updates, such as notifications of changes to the terms of our services or important information about our services and products.

For print catalog customers, we may occasionally share a portion of its mailing list with other reputable organizations. If you do not want your name and address shared with other organizations, or do not wish to receive our catalogs, please contact us to remove your information from our database.

We may disclose information about individual users to third parties who provide services to us and who agree to maintain the confidentiality of such information in accordance with this policy. These third parties provide a variety of services to us, including, without limitation, fulfilling product orders, managing or hosting the SITE, helping create new content and promotions for the SITE, and sending or coordinating the sending of marketing communications to users who have consented to receive such materials. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by one of our business partners, we may also send the information you have supplied to the business partners that offer such products or services.

We may disclose information about individual users to governmental or judicial authorities or law enforcement agencies, or to other individuals or entities in response to a subpoena, court order, or other legal process. Further, we may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or to enforce or apply the terms and conditions of our agreement.

If we are acquired by or merged with another company, we may transfer personally-identifiable information about you to that company.

Consumer Rights

Access and Correction: You have a right to know about the personal information that we hold about you. You also have a right to correct, amend or delete such information if it is incorrect. If you wish to exercise these rights, please contact us by post or e-mail.

Opt Out: From time to time, we may notify you of special promotions, changes to our SITE, new product lines or new service offerings, or products that we think may be of interest to you. If you decide you no longer want to be notified of this information, options to unsubscribe are located within all promotional materials. If you have any problems with our opt out procedures, please contact us.

Mailing List: We may occasionally share a portion of its mailing list with other reputable organizations. If you do not want your name and address shared with other organizations, or do not wish to receive our catalogs, or other direct mail notifications, please contact us to remove your information from our database.

Please note that requested changes may take up to eight (8) weeks to take effect, particularly if we are removing your name from any postal mailings.

Site Security

The SITE incorporates appropriate safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected, and we have put in place reasonable precautions to protect information from loss, misuse and alteration. Our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals have access to the information you provide us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this policy.

If you place an order this SITE, our system encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.

You hereby acknowledge that our company and corresponding divisions thereof are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

External Links

This SITE provides links to various other websites maintained by third parties. When you click on one of these links, you will be transferred out of our SITE and connected to the website of the organization or company that maintains such site. Even if an affiliation exists between our SITE and a third party website, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy, security and data collection policies and procedures. If you visit a website that is linked from this SITE, you should consult that site's privacy and security policies before providing any personal information.

Children

We recognize the importance of protecting privacy where children are involved. We are committed to protecting children's privacy on the Internet and fully comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 18. If a child has provided our website with personally identifiable information, we ask that a parent or guardian contact us so the information can be removed.

Terms and Modifications to our Privacy & Security Policy

By using this SITE, you signify your agreement to the terms of these policies. If you do not agree with these terms, you should not use this SITE. We may modify these policies at any time for any reason without notification. If a change is made to these policies and/or the way we use our personally identifiable information, we will revise this Privacy & Security page. You are responsible for reviewing this Privacy & Security Page periodically to ensure that you are aware of any changes to it. Your continued use of this SITE indicates your consent to any changes to these policies.